Privacy Overview

Information We Collect

BridgeCare may collect business contact and inquiry information such as name, role, facility or organization, email address, phone number, region, facility type, requested service, referral source, and a broad operational note.

Public inquiry forms are not intended for resident records, protected health information, census information, medication lists, diagnoses, photos, or urgent clinical details.

Do Not Send Resident Information Through Public Channels

Do not send resident names, dates of birth, records, census lists, medication information, diagnoses, photos, or urgent clinical updates through ordinary email, text message, social media, or a general website form.

How Information Is Used

Information may be used to respond to facility inquiries, evaluate geographic and operational fit, arrange a business conversation, prepare a proposed service scope, maintain business records, and improve website or service operations.

How Information May Be Shared

BridgeCare does not sell personal information. Information may be shared with vendors needed to operate the website and business, communication or scheduling platforms, and professional advisors such as legal, accounting, or compliance support.

Any later handling of resident information would depend on a separate approved workflow, authorization, and contracted service scope.

SMS And Text Messaging

If you choose to communicate with BridgeCare Medicine by text message, BridgeCare may use SMS to respond to facility inquiries, coordinate calls, confirm callback details, and provide non-emergency administrative updates.

Do not send protected health information, medical records, medication lists, diagnoses, dates of birth, medical record numbers, urgent symptom updates, or emergency information by text message.

SMS consent is not shared with third parties or affiliates for marketing purposes. Message and data rates may apply. Message frequency varies. You may reply STOP to opt out or HELP for assistance.

Analytics And Advertising

Public website analytics or advertising tools should not receive protected health information, medical record details, diagnoses, medication information, patient identifiers, or form contents.

Emergency Boundary

Do not use this website for resident emergencies, urgent symptoms, changes in condition, or time-sensitive clinical decisions. Use the facility's established escalation pathway, treating clinicians, emergency services, or 911.

Contact

For privacy questions, contact hello@bridgecaremedicine.com.

This overview is informational and may be updated as BridgeCare Medicine's facility inquiry and service workflows evolve.