How to choose

Most families should start with the 60-minute advisory visit.

The 30-minute review is for a focused cluster of related concerns. The 60-minute visit is the better fit when the story involves ICU care, hospital discharge, SNF/rehab transition, medication changes, goals-of-care preparation, or more than one connected concern. Ongoing support is reserved for evolving situations after the first advisory fit is clear.

Transparent

One-off advisory visits, not an annual membership pitch.

Focused and Full visits are priced as specific physician advisory encounters, so families can choose support without committing to a large retainer.

Physician-led

The fee buys medical interpretation, not generic navigation.

A critical care doctor reviews the story and prepares a practical roadmap for the next family or treating-team conversation.

Protected

Payment and records stay separate.

Payment happens at booking. Private records and clinical details wait for the secure intake path after fit and scope are clear.

Launch packages

Choose the level of physician advisory support.

Most complex hospital, ICU, rehab, discharge, medication, or goals-of-care situations fit the Full Advisory Visit. Use Focused Review only when the question is truly narrow.

Choose Focused Review if

You have one narrow question.

Example: a medication-change cluster, one discharge question, or one follow-up issue where the story is otherwise straightforward.

Ask about ongoing support if

The situation is still moving.

Useful only after the initial fit is clear and the family needs planned support over multiple decision points.

Focused

Focused Review

$295

30 minutes

Best for a focused cluster of medication, discharge, follow-up, or care-transition concerns with limited background.

  • One primary question
  • Short advisory call
  • Question list for the treating team
Request focused review
Ongoing

Ongoing Advisory

From $1,200

planned support

Reserved for evolving hospital, rehab, discharge, or family decision situations after the first advisory fit is clear.

Check fit

Payment after fit and availability

BridgeCare sends the secure paid-booking link after the request appears appropriate and a real time is confirmed. A critical care doctor is matched after paid confirmation; records and private clinical details wait for secure intake.

Start request path
What you receive

Families are not paying for a generic navigation call. They are paying for a critical care doctor to organize the story, explain what it likely means, and help prepare the next treating-team conversation.

The fee covers physician thinking, translation, and a usable next-step plan.

01

Medical story translated

Plain-language explanation of the hospitalization, rehab, medication, discharge, or goals-of-care issue.

02

Priorities organized

A practical issue map that separates what needs prompt treating-team clarification, what is unclear, and what should be asked next.

03

Questions prepared

Focused questions for the treating team, family meeting, discharge conversation, or next appointment.

04

Roadmap after the call

A concise advisory summary so the family leaves with organized next steps, not just a conversation.

Included

Advisory support after a serious medical event.

Interpretation, preparation, family decision support, and questions to bring back to the treating team.

Not included

BridgeCare is not emergency care and does not include urgent symptom triage, medication or facility orders, legal advice, insurance advice, facility management, or replacement of the treating physician.

Simple rule

The first public request should describe the situation broadly. Records, names, dates of birth, hospital names, medication lists, photos, and urgent symptoms do not belong in ordinary email or public forms. Payment happens at booking; private clinical details wait for the approved secure intake path.